Shipping Policy

At Artuspictura.com, we are dedicated to delivering your orders quickly and efficiently. Please review our shipping policy for information on shipping options, delivery times, and other important details.

1. Shipping Locations

We ship to customers worldwide. If your location is not listed at checkout, please contact us at Administrator@Artuspictura.com for assistance.

2. Processing Time

Orders are processed within 7 business days after payment confirmation.
Custom-designed or personalized products may require additional processing time, which will be indicated at checkout.

3. Shipping Methods and Delivery Times

Standard Shipping: Estimated delivery time is 5-21 business days.
Shipping times may vary based on your location and external factors like customs delays.

4. Shipping Costs

All orders have free shipping.

5. Customs and Duties

For international orders, please note that customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and are not included in our pricing.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's platform.

7. Delivery Issues

If your order does not arrive within the estimated delivery time or arrives damaged, please contact our support team at Administrator@Artuspictura.com. We will work to resolve the issue promptly.

8. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy.